Creating a Life Less Ordinary - One Treasure at a Time
{"id":10819541270838,"title":"Smoky Quartz Crystal Pendant | Double Terminated | Grief \u0026 Loss | Assorted","handle":"smoky-quartz-double-terminated-pendant-grounding-grief","description":"\u003ch2\u003eSmoky Quartz Pendant - Grounding, Flowing Both Ways\u003c\/h2\u003e\n\u003cp\u003eA double terminated point has long been read as a symbol of energy flowing in two directions at once — releasing and receiving, bridging two people, ideas, or states of mind — and this \u003cstrong\u003esmoky quartz\u003c\/strong\u003e pendant carries that meaning through one of the most grounding stones there is. Set in \u003cstrong\u003esilver-plated metal\u003c\/strong\u003e, the point hangs ready to be worn close, its warm brown-grey tones catching the light along each faceted edge. Smoky quartz has always been valued for its steady, protective presence, and a double terminated form only deepens that sense of balance between releasing what weighs you down and staying anchored through it.\u003c\/p\u003e\n\u003cp\u003eThis pendant suits anyone wanting smoky quartz's traditional gifts of \u003cstrong\u003egrounding,\u003c\/strong\u003e protection, and emotional steadiness worn close to the body throughout the day. Its double terminated form makes it a considered choice for anyone carrying something heavy, whether that's \u003cstrong\u003egrief, stress,\u003c\/strong\u003e or simply the accumulated weight of a demanding season. Please note this pendant is supplied without a cord — one can be provided at no cost, on request, so let us know in your order notes if you'd like one included.\u003c\/p\u003e\n\u003ch2\u003eSome of the Healing \u0026amp; Metaphysical Properties\u003c\/h2\u003e\n\u003cp\u003eSmoky quartz is traditionally associated with the following properties:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eGrounding and protection:\u003c\/strong\u003e One of the most widely used grounding stones available, smoky quartz is believed to anchor scattered or anxious energy and create a calm, protective energetic boundary around a person or space.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReleasing negativity:\u003c\/strong\u003e Strongly associated with the gentle transmutation of negative, heavy, or stagnant energy — believed to absorb what no longer serves and support a lighter, clearer energetic environment.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eStress and anxiety support:\u003c\/strong\u003e Widely used as a calming stone for those experiencing nervous tension, overwhelm, or the accumulated stress of demanding daily life.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMental clarity:\u003c\/strong\u003e Associated with clearing mental fog and supporting a more focused, ordered state of mind — particularly useful during periods of confusion, indecision, or emotional overload.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEmotional balance:\u003c\/strong\u003e Believed to help stabilise mood, ease emotional reactivity, and encourage a more grounded and centred inner state during challenging periods.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManifestation and focus:\u003c\/strong\u003e Despite its deeply grounding quality, smoky quartz is also associated with supporting clear intention and the practical, focused energy needed to move toward meaningful goals.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGrief and loss:\u003c\/strong\u003e Smoky quartz is traditionally associated with supporting those navigating grief or profound loss — not by bypassing the weight of it, but by offering a steady, grounding presence that helps carry the heaviness without being overwhelmed by it.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChakras and zodiac:\u003c\/strong\u003e Most strongly associated with the Root Chakra, extending to the Solar Plexus Chakra, and traditionally associated with Scorpio, Sagittarius, Capricorn, and Cancer.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eHow You Can Use Your Pendant\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEveryday wear:\u003c\/strong\u003e Wear your pendant throughout the day for a steady, grounding presence close to the skin.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGrief support:\u003c\/strong\u003e Wear your pendant during periods of grief or loss, as a steady companion rather than a quick fix.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBalance practice:\u003c\/strong\u003e Wear your pendant when working on giving and receiving in equal measure, whether in relationships or energy work.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMeditation companion:\u003c\/strong\u003e Wear or hold your pendant during meditation to support a grounded, centred state of mind.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntention setting:\u003c\/strong\u003e Hold your pendant while setting an intention around release, protection, or steady progress toward a goal.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsidered gift:\u003c\/strong\u003e Give your pendant to someone navigating grief, stress, or a demanding season of life.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAppearance \u0026amp; Specs\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003esmoky quartz\u003c\/strong\u003e pendant features a double terminated point set in silver-plated metal, with a point at each end rather than a flat base. The colouring ranges from warm light brown through to deeper, smokier grey-brown tones, with the point's natural facets catching the light along its length. Please note this pendant is supplied without a cord; one can be provided at no cost, on request — please note this in your order.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eWhat you'll receive:\u003c\/strong\u003e Each piece is naturally unique and may vary slightly in tone and faceting, but will be similar in overall quality and appearance.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 4.5–4.8 x 0.70 cm (L x W) \u003cem\u003eAll weights and measurements are approximate.\u003c\/em\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eColour:\u003c\/strong\u003e Light brown to deep smoky grey-brown.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTreatment:\u003c\/strong\u003e Very dark or near-black smoky quartz is often artificially irradiated to achieve a more intense, consistent colour, a common and widely accepted practice; naturally smoky quartz tends to be lighter in tone. We can't always confirm whether an individual piece has been irradiated.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCare:\u003c\/strong\u003e Wipe with a soft, dry or slightly damp cloth to remove dust and oils, avoiding harsh chemical cleaners; display in indirect light, as extended sun exposure may cause fading over time. Cleanse with moonlight, smoke, or sound.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cem\u003eAll weights and measurements are approximate.\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eThe information provided at inspiremeonline.co.nz, including AI-assisted product descriptions, is for educational and informational purposes only. Metaphysical properties reflect traditional crystal folklore and widely-shared belief rather than scientific or medical claims; physical and mineralogical details are checked for accuracy. Crystals and crystal healing are complementary practices and not a replacement for medical treatment or professional care. Always consult a qualified health professional for medical concerns.\u003c\/em\u003e\u003c\/p\u003e","published_at":"2026-08-22T07:38:09+12:00","created_at":"2026-08-22T07:28:31+12:00","vendor":"Shakti","type":"Pendants","tags":["Crystal Pendants","jewellery-accessories","NEW!","Smoky Quartz"],"price":1900,"price_min":1900,"price_max":1900,"available":false,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":54435621011766,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"1823","requires_shipping":true,"taxable":true,"featured_image":null,"available":false,"name":"Smoky Quartz Crystal Pendant | Double Terminated | Grief \u0026 Loss | Assorted","public_title":null,"options":["Default Title"],"price":1900,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":"61","requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}],"images":["\/\/inspiremeonline.co.nz\/cdn\/shop\/files\/Smoky_Quartz_Crystal_Pendant_Double_Terminated_Grief_Loss_Assorted.jpg?v=1787340826"],"featured_image":"\/\/inspiremeonline.co.nz\/cdn\/shop\/files\/Smoky_Quartz_Crystal_Pendant_Double_Terminated_Grief_Loss_Assorted.jpg?v=1787340826","options":["Title"],"media":[{"alt":"Smoky Quartz Crystal Pendant | Double Terminated | Grief \u0026 Loss | Assorted","id":49116794618166,"position":1,"preview_image":{"aspect_ratio":1.0,"height":1100,"width":1100,"src":"\/\/inspiremeonline.co.nz\/cdn\/shop\/files\/Smoky_Quartz_Crystal_Pendant_Double_Terminated_Grief_Loss_Assorted.jpg?v=1787340826"},"aspect_ratio":1.0,"height":1100,"media_type":"image","src":"\/\/inspiremeonline.co.nz\/cdn\/shop\/files\/Smoky_Quartz_Crystal_Pendant_Double_Terminated_Grief_Loss_Assorted.jpg?v=1787340826","width":1100}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003ch2\u003eSmoky Quartz Pendant - Grounding, Flowing Both Ways\u003c\/h2\u003e\n\u003cp\u003eA double terminated point has long been read as a symbol of energy flowing in two directions at once — releasing and receiving, bridging two people, ideas, or states of mind — and this \u003cstrong\u003esmoky quartz\u003c\/strong\u003e pendant carries that meaning through one of the most grounding stones there is. Set in \u003cstrong\u003esilver-plated metal\u003c\/strong\u003e, the point hangs ready to be worn close, its warm brown-grey tones catching the light along each faceted edge. Smoky quartz has always been valued for its steady, protective presence, and a double terminated form only deepens that sense of balance between releasing what weighs you down and staying anchored through it.\u003c\/p\u003e\n\u003cp\u003eThis pendant suits anyone wanting smoky quartz's traditional gifts of \u003cstrong\u003egrounding,\u003c\/strong\u003e protection, and emotional steadiness worn close to the body throughout the day. Its double terminated form makes it a considered choice for anyone carrying something heavy, whether that's \u003cstrong\u003egrief, stress,\u003c\/strong\u003e or simply the accumulated weight of a demanding season. Please note this pendant is supplied without a cord — one can be provided at no cost, on request, so let us know in your order notes if you'd like one included.\u003c\/p\u003e\n\u003ch2\u003eSome of the Healing \u0026amp; Metaphysical Properties\u003c\/h2\u003e\n\u003cp\u003eSmoky quartz is traditionally associated with the following properties:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eGrounding and protection:\u003c\/strong\u003e One of the most widely used grounding stones available, smoky quartz is believed to anchor scattered or anxious energy and create a calm, protective energetic boundary around a person or space.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eReleasing negativity:\u003c\/strong\u003e Strongly associated with the gentle transmutation of negative, heavy, or stagnant energy — believed to absorb what no longer serves and support a lighter, clearer energetic environment.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eStress and anxiety support:\u003c\/strong\u003e Widely used as a calming stone for those experiencing nervous tension, overwhelm, or the accumulated stress of demanding daily life.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMental clarity:\u003c\/strong\u003e Associated with clearing mental fog and supporting a more focused, ordered state of mind — particularly useful during periods of confusion, indecision, or emotional overload.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEmotional balance:\u003c\/strong\u003e Believed to help stabilise mood, ease emotional reactivity, and encourage a more grounded and centred inner state during challenging periods.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManifestation and focus:\u003c\/strong\u003e Despite its deeply grounding quality, smoky quartz is also associated with supporting clear intention and the practical, focused energy needed to move toward meaningful goals.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGrief and loss:\u003c\/strong\u003e Smoky quartz is traditionally associated with supporting those navigating grief or profound loss — not by bypassing the weight of it, but by offering a steady, grounding presence that helps carry the heaviness without being overwhelmed by it.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChakras and zodiac:\u003c\/strong\u003e Most strongly associated with the Root Chakra, extending to the Solar Plexus Chakra, and traditionally associated with Scorpio, Sagittarius, Capricorn, and Cancer.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eHow You Can Use Your Pendant\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEveryday wear:\u003c\/strong\u003e Wear your pendant throughout the day for a steady, grounding presence close to the skin.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGrief support:\u003c\/strong\u003e Wear your pendant during periods of grief or loss, as a steady companion rather than a quick fix.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBalance practice:\u003c\/strong\u003e Wear your pendant when working on giving and receiving in equal measure, whether in relationships or energy work.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMeditation companion:\u003c\/strong\u003e Wear or hold your pendant during meditation to support a grounded, centred state of mind.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntention setting:\u003c\/strong\u003e Hold your pendant while setting an intention around release, protection, or steady progress toward a goal.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsidered gift:\u003c\/strong\u003e Give your pendant to someone navigating grief, stress, or a demanding season of life.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAppearance \u0026amp; Specs\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003esmoky quartz\u003c\/strong\u003e pendant features a double terminated point set in silver-plated metal, with a point at each end rather than a flat base. The colouring ranges from warm light brown through to deeper, smokier grey-brown tones, with the point's natural facets catching the light along its length. Please note this pendant is supplied without a cord; one can be provided at no cost, on request — please note this in your order.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eWhat you'll receive:\u003c\/strong\u003e Each piece is naturally unique and may vary slightly in tone and faceting, but will be similar in overall quality and appearance.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 4.5–4.8 x 0.70 cm (L x W) \u003cem\u003eAll weights and measurements are approximate.\u003c\/em\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eColour:\u003c\/strong\u003e Light brown to deep smoky grey-brown.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTreatment:\u003c\/strong\u003e Very dark or near-black smoky quartz is often artificially irradiated to achieve a more intense, consistent colour, a common and widely accepted practice; naturally smoky quartz tends to be lighter in tone. We can't always confirm whether an individual piece has been irradiated.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCare:\u003c\/strong\u003e Wipe with a soft, dry or slightly damp cloth to remove dust and oils, avoiding harsh chemical cleaners; display in indirect light, as extended sun exposure may cause fading over time. Cleanse with moonlight, smoke, or sound.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cem\u003eAll weights and measurements are approximate.\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eThe information provided at inspiremeonline.co.nz, including AI-assisted product descriptions, is for educational and informational purposes only. Metaphysical properties reflect traditional crystal folklore and widely-shared belief rather than scientific or medical claims; physical and mineralogical details are checked for accuracy. Crystals and crystal healing are complementary practices and not a replacement for medical treatment or professional care. Always consult a qualified health professional for medical concerns.\u003c\/em\u003e\u003c\/p\u003e"}

Smoky Quartz Crystal Pendant | Double Terminated | Grief & Loss | Assorted

Product Description
$19.00
Maximum quantity available reached.

Smoky Quartz Pendant - Grounding, Flowing Both Ways

A double terminated point has long been read as a symbol of energy flowing in two directions at once — releasing and receiving, bridging two people, ideas, or states of mind — and this smoky quartz pendant carries that meaning through one of the most grounding stones there is. Set in silver-plated metal, the point hangs ready to be worn close, its warm brown-grey tones catching the light along each faceted edge. Smoky quartz has always been valued for its steady, protective presence, and a double terminated form only deepens that sense of balance between releasing what weighs you down and staying anchored through it.

This pendant suits anyone wanting smoky quartz's traditional gifts of grounding, protection, and emotional steadiness worn close to the body throughout the day. Its double terminated form makes it a considered choice for anyone carrying something heavy, whether that's grief, stress, or simply the accumulated weight of a demanding season. Please note this pendant is supplied without a cord — one can be provided at no cost, on request, so let us know in your order notes if you'd like one included.

Some of the Healing & Metaphysical Properties

Smoky quartz is traditionally associated with the following properties:

  • Grounding and protection: One of the most widely used grounding stones available, smoky quartz is believed to anchor scattered or anxious energy and create a calm, protective energetic boundary around a person or space.
  • Releasing negativity: Strongly associated with the gentle transmutation of negative, heavy, or stagnant energy — believed to absorb what no longer serves and support a lighter, clearer energetic environment.
  • Stress and anxiety support: Widely used as a calming stone for those experiencing nervous tension, overwhelm, or the accumulated stress of demanding daily life.
  • Mental clarity: Associated with clearing mental fog and supporting a more focused, ordered state of mind — particularly useful during periods of confusion, indecision, or emotional overload.
  • Emotional balance: Believed to help stabilise mood, ease emotional reactivity, and encourage a more grounded and centred inner state during challenging periods.
  • Manifestation and focus: Despite its deeply grounding quality, smoky quartz is also associated with supporting clear intention and the practical, focused energy needed to move toward meaningful goals.
  • Grief and loss: Smoky quartz is traditionally associated with supporting those navigating grief or profound loss — not by bypassing the weight of it, but by offering a steady, grounding presence that helps carry the heaviness without being overwhelmed by it.
  • Chakras and zodiac: Most strongly associated with the Root Chakra, extending to the Solar Plexus Chakra, and traditionally associated with Scorpio, Sagittarius, Capricorn, and Cancer.

How You Can Use Your Pendant

  • Everyday wear: Wear your pendant throughout the day for a steady, grounding presence close to the skin.
  • Grief support: Wear your pendant during periods of grief or loss, as a steady companion rather than a quick fix.
  • Balance practice: Wear your pendant when working on giving and receiving in equal measure, whether in relationships or energy work.
  • Meditation companion: Wear or hold your pendant during meditation to support a grounded, centred state of mind.
  • Intention setting: Hold your pendant while setting an intention around release, protection, or steady progress toward a goal.
  • Considered gift: Give your pendant to someone navigating grief, stress, or a demanding season of life.

Appearance & Specs

This smoky quartz pendant features a double terminated point set in silver-plated metal, with a point at each end rather than a flat base. The colouring ranges from warm light brown through to deeper, smokier grey-brown tones, with the point's natural facets catching the light along its length. Please note this pendant is supplied without a cord; one can be provided at no cost, on request — please note this in your order.

  • What you'll receive: Each piece is naturally unique and may vary slightly in tone and faceting, but will be similar in overall quality and appearance.
  • Dimensions: 4.5–4.8 x 0.70 cm (L x W) All weights and measurements are approximate.
  • Colour: Light brown to deep smoky grey-brown.
  • Treatment: Very dark or near-black smoky quartz is often artificially irradiated to achieve a more intense, consistent colour, a common and widely accepted practice; naturally smoky quartz tends to be lighter in tone. We can't always confirm whether an individual piece has been irradiated.
  • Care: Wipe with a soft, dry or slightly damp cloth to remove dust and oils, avoiding harsh chemical cleaners; display in indirect light, as extended sun exposure may cause fading over time. Cleanse with moonlight, smoke, or sound.

All weights and measurements are approximate.

The information provided at inspiremeonline.co.nz, including AI-assisted product descriptions, is for educational and informational purposes only. Metaphysical properties reflect traditional crystal folklore and widely-shared belief rather than scientific or medical claims; physical and mineralogical details are checked for accuracy. Crystals and crystal healing are complementary practices and not a replacement for medical treatment or professional care. Always consult a qualified health professional for medical concerns.

FREIGHT AND HANDLING CHARGES

Please ensure you select the correct shipping option at checkout before you make your payment.

Our New Zealand-wide standard shipping option including rural delivery costs a flat fee of $10. We also offer Click & Collect from the NZ Couriers Depot in Palmerston North for a flat fee of $3 - considerably less than they charge us.

Unsure of your postcode? You can check your shipping address HERE to check the suburb or town and get the postcode.

Orders are delivered by NZ Couriers and require a signature upon delivery. Please make sure the delivery address is where someone can sign for the delivery. If no one is home when delivery is attempted a card will be left advising the date and time of attempted delivery. One more attempt will be made to deliver your order, after that you will be required to pick it up from your nearest NZ Couriers office. Please make sure you bring ID with you when picking up the parcel, otherwise it will not be released.

Under normal circumstances your order will be dispatched within 2 business days and arrive within a week, often sooner. Please note that your order may be sent in more than one parcel.

Dispatch and delivery days are Monday to Friday.

Please be aware that some isolated regions may require additional delivery time. If this is the case for your area we will notify you of this prior to processing your order. We cannot deliver to Post Office Boxes or Private Boxes. We do not deliver outside New Zealand, however orders may still be placed from overseas with a New Zealand delivery address.

CANCELLING YOUR ORDER

If you wish to cancel your order, please contact me at michelle@inspiremeonline.co.nz as soon as possible. If you cancel before your order is dispatched, you'll receive a full refund.

However, if the goods have already been sent to you, at the time of cancellation, you will not be able to cancel your order. You will need to follow the returns process and your shipping charges will not be refunded.

MORE INFORMATION

At present we offer payment solutions through AFTERPAY with a minimum order of $50 (maximum order of $2000).

If you have questions about our shipping costs or any shipping issues, please contact me at michelle@inspiremeonline.co.nz

HOW TO RETURN A PRODUCT

If your order arrives and you decide that it’s ‘not you’, we're happy to exchange it for another product of the same value (please bear in mind that additional shipping charges will apply). If you would like to return a product please email me at michelle@inspiremeonline.co.nz to arrange this. Please make sure you have your order details handy.

IF WE’VE SENT YOU A FAULTY PRODUCT

We apologise if you have received a product that is faulty, and while we do our best to ensure that all products we sell are in good condition when they leave us, there is always a risk that we’ll miss something and we sincerely regret any inconvenience this causes. You are welcome to an exchange or refund and we ask that you email me at michelle@inspiremeonline.co.nz as soon as possible, and ideally within 7 days of receiving the order. Please make sure you have your order details handy.

IF WE’VE SENT YOU THE WRONG PRODUCT

We apologise if we’ve sent you the wrong product, and sincerely regret any inconvenience this may cause. Please email me at michelle@inspiremeonline.co.nz and we'll send the item you originally ordered and arrange for pick-up of the incorrect item we sent at the same time.

DAMAGED PRODUCT

If you suspect your product has been damaged during delivery please keep all original packaging as our courier will collect the entire package, and will need to inspect it. Please email me at michelle@inspiremeonline.co.nz as soon as possible, and ideally within 7 days of receiving the order, and we'll make arrangements with the courier to collect. We will endeavour to send you a replacement as soon as possible.

OUT OF STOCK ITEMS

We're a small business, and while we do our best to ensure that our stock levels are correct, we sometimes find that the system says we have more of something than we actually do. If the product you ordered is not available we'll contact you by phone or text in the first instance, and via email if we don't get a response within two days, and give you the opportunity to choose from the following…

  • Refund
  • Wait for us to get one for you
  • Choose another item

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