Creating a Life Less Ordinary - One Treasure at a Time
{"id":10818921759030,"title":"Black Tourmaline Faceted Pendulum | Intuitive Guidance | Assorted","handle":"black-tourmaline-faceted-pendulum-grounded-intuition","description":"\u003ch2\u003eBlack Tourmaline Faceted Pendulum - A Grounded Point of Guidance\u003c\/h2\u003e\n\u003cp\u003eBlack tourmaline has long been trusted for its steady, protective presence, and a \u003cstrong\u003ependulum\u003c\/strong\u003e has carried its own tradition of quiet guidance for just as long — together, this \u003cstrong\u003efaceted black tourmaline pendulum\u003c\/strong\u003e brings both into one small, considered tool. Suspended from a fine chain, the faceted point settles the moment it's held, ready to answer with the smallest of movements. There's something fitting about pairing a grounding stone with a practice built on stillness: a steady hand, a quiet question, and a stone long trusted to keep things settled.\u003c\/p\u003e\n\u003cp\u003eThis pendulum suits anyone drawn to \u003cstrong\u003edowsing\u003c\/strong\u003e, protective energy work, or simply a considered way of checking in with their own \u003cstrong\u003eintuition\u003c\/strong\u003e from a grounded place. Black tourmaline's traditional ties to protection and clear-headed thinking make it a natural fit for this kind of quiet practice, whether used for guidance, \u003cstrong\u003echakra\u003c\/strong\u003e work, or simply as a meditative tool to hold and settle with. It's an especially fitting piece for anyone wanting their intuitive practice to feel steady rather than scattered.\u003c\/p\u003e\n\u003ch2\u003eSome of the Healing \u0026amp; Metaphysical Properties\u003c\/h2\u003e\n\u003cp\u003eBlack tourmaline is traditionally associated with the following properties:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eProtective energy:\u003c\/strong\u003e Widely regarded as one of the most effective stones for energetic protection, traditionally believed to create a strong, stabilising boundary against negative or heavy energy.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDeep grounding:\u003c\/strong\u003e Strongly associated with the root chakra and a settled, earthed connection to the physical world — supportive during periods of anxiety, overwhelm, or disconnection.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNegativity clearing:\u003c\/strong\u003e Traditionally believed to absorb, transmute, and neutralise negative energy in both a space and around a person, making it a popular choice for home and workspace placement.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEMF and environmental protection:\u003c\/strong\u003e One of the most commonly recommended stones for placement near electronics and high-traffic environments, based on its traditional association with shielding from environmental stress.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEmotional steadiness:\u003c\/strong\u003e Associated with supporting a calm, centred inner state during periods of stress, emotional difficulty, or prolonged uncertainty.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMental clarity:\u003c\/strong\u003e Believed to support clearer thinking and a more focused, grounded mental state by clearing away energetic clutter and supporting a settled baseline.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGrief and loss:\u003c\/strong\u003e Black tourmaline is traditionally associated with supporting those moving through grief or profound loss — not by lifting the weight of it, but by offering a deeply grounded, protective presence to return to when everything else feels uncertain.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChakras and zodiac:\u003c\/strong\u003e Most strongly associated with the Root Chakra, extending to the Earth Star and Solar Plexus chakras — deepening grounding while reinforcing personal boundaries — and traditionally associated with Capricorn, Scorpio, Taurus, and Sagittarius.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eHow You Can Use Your Pendulum\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eDowsing practice:\u003c\/strong\u003e Hold the chain still between your fingers and let your pendulum move naturally in response to yes-or-no questions.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChakra work:\u003c\/strong\u003e Suspend your pendulum over each chakra point to sense areas that may benefit from extra attention.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMeditation focus:\u003c\/strong\u003e Hold your pendulum during meditation, using its gentle stillness as an anchor for quiet reflection.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProtective grounding:\u003c\/strong\u003e Use your pendulum as part of a grounding practice before or after energy work.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSpace checking:\u003c\/strong\u003e Some use a pendulum to sense the energy of a room or object before deciding how to work with it.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsidered gift:\u003c\/strong\u003e Give your pendulum to someone building or exploring their own intuitive practice.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAppearance \u0026amp; Specs\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003eblack tourmaline\u003c\/strong\u003e pendulum features a faceted point suspended from a fine silver-plated metal chain. The stone is deep, opaque black throughout, with a glossy finish across its faceted surfaces. Each faceted point tapers to a smooth tip, with the chain attached at the opposite end for easy suspension.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eWhat you'll receive:\u003c\/strong\u003e Each piece is naturally unique and may vary slightly in tone and faceting, but will be similar in overall quality and appearance.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e Stone: 2.9–3.5 x 1.4–1.7 cm (H x W). Chain length: 26 cm. \u003cem\u003eAll weights and measurements are approximate.\u003c\/em\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eColour:\u003c\/strong\u003e Deep, opaque black throughout.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCare:\u003c\/strong\u003e Wipe with a soft, dry or slightly damp cloth to remove dust and fingerprints, avoiding abrasive materials, harsh chemicals, perfumes, and household cleaners, which may affect its natural lustre over time; brief water contact is fine, but avoid prolonged soaking. Cleanse with moonlight, smoke, or by placing it on natural soil or among plants — a traditional grounding method well suited to an earth-connected stone like black tourmaline.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eThe Geology\u003c\/h3\u003e\n\u003cp\u003eBlack tourmaline, also known as schorl, is a complex boron silicate mineral and the most common member of the tourmaline group. It typically forms in granite pegmatites and hydrothermal veins, crystallising as its iron content gives it a characteristically deep, opaque black colour. Tourmaline is also naturally pyroelectric and piezoelectric, generating a small electrical charge when heated or placed under pressure — a property long associated with its traditional reputation for clearing and protection.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eThe information provided at inspiremeonline.co.nz, including AI-assisted product descriptions, is for educational and informational purposes only. Metaphysical properties reflect traditional crystal folklore and widely-shared belief rather than scientific or medical claims; physical and mineralogical details are checked for accuracy. Crystals and crystal healing are complementary practices and not a replacement for medical treatment or professional care. Always consult a qualified health professional for medical concerns.\u003c\/em\u003e\u003c\/p\u003e","published_at":"2026-08-21T13:02:05+12:00","created_at":"2026-08-21T12:58:28+12:00","vendor":"Shakti","type":"Crystal Pendulums","tags":["Black Tourmaline","crystals-fossils","NEW!","Pendulums"],"price":1400,"price_min":1400,"price_max":1400,"available":false,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":54432971620662,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"1810","requires_shipping":true,"taxable":true,"featured_image":null,"available":false,"name":"Black Tourmaline Faceted Pendulum | Intuitive Guidance | Assorted","public_title":null,"options":["Default Title"],"price":1400,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":"71620662","requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}],"images":["\/\/inspiremeonline.co.nz\/cdn\/shop\/files\/Black_Tourmaline_Faceted_Pendulum_Intuitive_Guidance_Assorted.jpg?v=1787274112"],"featured_image":"\/\/inspiremeonline.co.nz\/cdn\/shop\/files\/Black_Tourmaline_Faceted_Pendulum_Intuitive_Guidance_Assorted.jpg?v=1787274112","options":["Title"],"media":[{"alt":"Black Tourmaline Faceted Pendulum | Intuitive Guidance | Assorted","id":49104839213366,"position":1,"preview_image":{"aspect_ratio":1.0,"height":500,"width":500,"src":"\/\/inspiremeonline.co.nz\/cdn\/shop\/files\/Black_Tourmaline_Faceted_Pendulum_Intuitive_Guidance_Assorted.jpg?v=1787274112"},"aspect_ratio":1.0,"height":500,"media_type":"image","src":"\/\/inspiremeonline.co.nz\/cdn\/shop\/files\/Black_Tourmaline_Faceted_Pendulum_Intuitive_Guidance_Assorted.jpg?v=1787274112","width":500}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003ch2\u003eBlack Tourmaline Faceted Pendulum - A Grounded Point of Guidance\u003c\/h2\u003e\n\u003cp\u003eBlack tourmaline has long been trusted for its steady, protective presence, and a \u003cstrong\u003ependulum\u003c\/strong\u003e has carried its own tradition of quiet guidance for just as long — together, this \u003cstrong\u003efaceted black tourmaline pendulum\u003c\/strong\u003e brings both into one small, considered tool. Suspended from a fine chain, the faceted point settles the moment it's held, ready to answer with the smallest of movements. There's something fitting about pairing a grounding stone with a practice built on stillness: a steady hand, a quiet question, and a stone long trusted to keep things settled.\u003c\/p\u003e\n\u003cp\u003eThis pendulum suits anyone drawn to \u003cstrong\u003edowsing\u003c\/strong\u003e, protective energy work, or simply a considered way of checking in with their own \u003cstrong\u003eintuition\u003c\/strong\u003e from a grounded place. Black tourmaline's traditional ties to protection and clear-headed thinking make it a natural fit for this kind of quiet practice, whether used for guidance, \u003cstrong\u003echakra\u003c\/strong\u003e work, or simply as a meditative tool to hold and settle with. It's an especially fitting piece for anyone wanting their intuitive practice to feel steady rather than scattered.\u003c\/p\u003e\n\u003ch2\u003eSome of the Healing \u0026amp; Metaphysical Properties\u003c\/h2\u003e\n\u003cp\u003eBlack tourmaline is traditionally associated with the following properties:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eProtective energy:\u003c\/strong\u003e Widely regarded as one of the most effective stones for energetic protection, traditionally believed to create a strong, stabilising boundary against negative or heavy energy.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDeep grounding:\u003c\/strong\u003e Strongly associated with the root chakra and a settled, earthed connection to the physical world — supportive during periods of anxiety, overwhelm, or disconnection.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNegativity clearing:\u003c\/strong\u003e Traditionally believed to absorb, transmute, and neutralise negative energy in both a space and around a person, making it a popular choice for home and workspace placement.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEMF and environmental protection:\u003c\/strong\u003e One of the most commonly recommended stones for placement near electronics and high-traffic environments, based on its traditional association with shielding from environmental stress.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEmotional steadiness:\u003c\/strong\u003e Associated with supporting a calm, centred inner state during periods of stress, emotional difficulty, or prolonged uncertainty.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMental clarity:\u003c\/strong\u003e Believed to support clearer thinking and a more focused, grounded mental state by clearing away energetic clutter and supporting a settled baseline.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGrief and loss:\u003c\/strong\u003e Black tourmaline is traditionally associated with supporting those moving through grief or profound loss — not by lifting the weight of it, but by offering a deeply grounded, protective presence to return to when everything else feels uncertain.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChakras and zodiac:\u003c\/strong\u003e Most strongly associated with the Root Chakra, extending to the Earth Star and Solar Plexus chakras — deepening grounding while reinforcing personal boundaries — and traditionally associated with Capricorn, Scorpio, Taurus, and Sagittarius.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eHow You Can Use Your Pendulum\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eDowsing practice:\u003c\/strong\u003e Hold the chain still between your fingers and let your pendulum move naturally in response to yes-or-no questions.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChakra work:\u003c\/strong\u003e Suspend your pendulum over each chakra point to sense areas that may benefit from extra attention.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMeditation focus:\u003c\/strong\u003e Hold your pendulum during meditation, using its gentle stillness as an anchor for quiet reflection.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProtective grounding:\u003c\/strong\u003e Use your pendulum as part of a grounding practice before or after energy work.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSpace checking:\u003c\/strong\u003e Some use a pendulum to sense the energy of a room or object before deciding how to work with it.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsidered gift:\u003c\/strong\u003e Give your pendulum to someone building or exploring their own intuitive practice.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAppearance \u0026amp; Specs\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003eblack tourmaline\u003c\/strong\u003e pendulum features a faceted point suspended from a fine silver-plated metal chain. The stone is deep, opaque black throughout, with a glossy finish across its faceted surfaces. Each faceted point tapers to a smooth tip, with the chain attached at the opposite end for easy suspension.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eWhat you'll receive:\u003c\/strong\u003e Each piece is naturally unique and may vary slightly in tone and faceting, but will be similar in overall quality and appearance.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e Stone: 2.9–3.5 x 1.4–1.7 cm (H x W). Chain length: 26 cm. \u003cem\u003eAll weights and measurements are approximate.\u003c\/em\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eColour:\u003c\/strong\u003e Deep, opaque black throughout.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCare:\u003c\/strong\u003e Wipe with a soft, dry or slightly damp cloth to remove dust and fingerprints, avoiding abrasive materials, harsh chemicals, perfumes, and household cleaners, which may affect its natural lustre over time; brief water contact is fine, but avoid prolonged soaking. Cleanse with moonlight, smoke, or by placing it on natural soil or among plants — a traditional grounding method well suited to an earth-connected stone like black tourmaline.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eThe Geology\u003c\/h3\u003e\n\u003cp\u003eBlack tourmaline, also known as schorl, is a complex boron silicate mineral and the most common member of the tourmaline group. It typically forms in granite pegmatites and hydrothermal veins, crystallising as its iron content gives it a characteristically deep, opaque black colour. Tourmaline is also naturally pyroelectric and piezoelectric, generating a small electrical charge when heated or placed under pressure — a property long associated with its traditional reputation for clearing and protection.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eThe information provided at inspiremeonline.co.nz, including AI-assisted product descriptions, is for educational and informational purposes only. Metaphysical properties reflect traditional crystal folklore and widely-shared belief rather than scientific or medical claims; physical and mineralogical details are checked for accuracy. Crystals and crystal healing are complementary practices and not a replacement for medical treatment or professional care. Always consult a qualified health professional for medical concerns.\u003c\/em\u003e\u003c\/p\u003e"}

Black Tourmaline Faceted Pendulum | Intuitive Guidance | Assorted

Product Description
$14.00
Maximum quantity available reached.

Black Tourmaline Faceted Pendulum - A Grounded Point of Guidance

Black tourmaline has long been trusted for its steady, protective presence, and a pendulum has carried its own tradition of quiet guidance for just as long — together, this faceted black tourmaline pendulum brings both into one small, considered tool. Suspended from a fine chain, the faceted point settles the moment it's held, ready to answer with the smallest of movements. There's something fitting about pairing a grounding stone with a practice built on stillness: a steady hand, a quiet question, and a stone long trusted to keep things settled.

This pendulum suits anyone drawn to dowsing, protective energy work, or simply a considered way of checking in with their own intuition from a grounded place. Black tourmaline's traditional ties to protection and clear-headed thinking make it a natural fit for this kind of quiet practice, whether used for guidance, chakra work, or simply as a meditative tool to hold and settle with. It's an especially fitting piece for anyone wanting their intuitive practice to feel steady rather than scattered.

Some of the Healing & Metaphysical Properties

Black tourmaline is traditionally associated with the following properties:

  • Protective energy: Widely regarded as one of the most effective stones for energetic protection, traditionally believed to create a strong, stabilising boundary against negative or heavy energy.
  • Deep grounding: Strongly associated with the root chakra and a settled, earthed connection to the physical world — supportive during periods of anxiety, overwhelm, or disconnection.
  • Negativity clearing: Traditionally believed to absorb, transmute, and neutralise negative energy in both a space and around a person, making it a popular choice for home and workspace placement.
  • EMF and environmental protection: One of the most commonly recommended stones for placement near electronics and high-traffic environments, based on its traditional association with shielding from environmental stress.
  • Emotional steadiness: Associated with supporting a calm, centred inner state during periods of stress, emotional difficulty, or prolonged uncertainty.
  • Mental clarity: Believed to support clearer thinking and a more focused, grounded mental state by clearing away energetic clutter and supporting a settled baseline.
  • Grief and loss: Black tourmaline is traditionally associated with supporting those moving through grief or profound loss — not by lifting the weight of it, but by offering a deeply grounded, protective presence to return to when everything else feels uncertain.
  • Chakras and zodiac: Most strongly associated with the Root Chakra, extending to the Earth Star and Solar Plexus chakras — deepening grounding while reinforcing personal boundaries — and traditionally associated with Capricorn, Scorpio, Taurus, and Sagittarius.

How You Can Use Your Pendulum

  • Dowsing practice: Hold the chain still between your fingers and let your pendulum move naturally in response to yes-or-no questions.
  • Chakra work: Suspend your pendulum over each chakra point to sense areas that may benefit from extra attention.
  • Meditation focus: Hold your pendulum during meditation, using its gentle stillness as an anchor for quiet reflection.
  • Protective grounding: Use your pendulum as part of a grounding practice before or after energy work.
  • Space checking: Some use a pendulum to sense the energy of a room or object before deciding how to work with it.
  • Considered gift: Give your pendulum to someone building or exploring their own intuitive practice.

Appearance & Specs

This black tourmaline pendulum features a faceted point suspended from a fine silver-plated metal chain. The stone is deep, opaque black throughout, with a glossy finish across its faceted surfaces. Each faceted point tapers to a smooth tip, with the chain attached at the opposite end for easy suspension.

  • What you'll receive: Each piece is naturally unique and may vary slightly in tone and faceting, but will be similar in overall quality and appearance.
  • Dimensions: Stone: 2.9–3.5 x 1.4–1.7 cm (H x W). Chain length: 26 cm. All weights and measurements are approximate.
  • Colour: Deep, opaque black throughout.
  • Care: Wipe with a soft, dry or slightly damp cloth to remove dust and fingerprints, avoiding abrasive materials, harsh chemicals, perfumes, and household cleaners, which may affect its natural lustre over time; brief water contact is fine, but avoid prolonged soaking. Cleanse with moonlight, smoke, or by placing it on natural soil or among plants — a traditional grounding method well suited to an earth-connected stone like black tourmaline.

The Geology

Black tourmaline, also known as schorl, is a complex boron silicate mineral and the most common member of the tourmaline group. It typically forms in granite pegmatites and hydrothermal veins, crystallising as its iron content gives it a characteristically deep, opaque black colour. Tourmaline is also naturally pyroelectric and piezoelectric, generating a small electrical charge when heated or placed under pressure — a property long associated with its traditional reputation for clearing and protection.

The information provided at inspiremeonline.co.nz, including AI-assisted product descriptions, is for educational and informational purposes only. Metaphysical properties reflect traditional crystal folklore and widely-shared belief rather than scientific or medical claims; physical and mineralogical details are checked for accuracy. Crystals and crystal healing are complementary practices and not a replacement for medical treatment or professional care. Always consult a qualified health professional for medical concerns.

FREIGHT AND HANDLING CHARGES

Please ensure you select the correct shipping option at checkout before you make your payment.

Our New Zealand-wide standard shipping option including rural delivery costs a flat fee of $10. We also offer Click & Collect from the NZ Couriers Depot in Palmerston North for a flat fee of $3 - considerably less than they charge us.

Unsure of your postcode? You can check your shipping address HERE to check the suburb or town and get the postcode.

Orders are delivered by NZ Couriers and require a signature upon delivery. Please make sure the delivery address is where someone can sign for the delivery. If no one is home when delivery is attempted a card will be left advising the date and time of attempted delivery. One more attempt will be made to deliver your order, after that you will be required to pick it up from your nearest NZ Couriers office. Please make sure you bring ID with you when picking up the parcel, otherwise it will not be released.

Under normal circumstances your order will be dispatched within 2 business days and arrive within a week, often sooner. Please note that your order may be sent in more than one parcel.

Dispatch and delivery days are Monday to Friday.

Please be aware that some isolated regions may require additional delivery time. If this is the case for your area we will notify you of this prior to processing your order. We cannot deliver to Post Office Boxes or Private Boxes. We do not deliver outside New Zealand, however orders may still be placed from overseas with a New Zealand delivery address.

CANCELLING YOUR ORDER

If you wish to cancel your order, please contact me at michelle@inspiremeonline.co.nz as soon as possible. If you cancel before your order is dispatched, you'll receive a full refund.

However, if the goods have already been sent to you, at the time of cancellation, you will not be able to cancel your order. You will need to follow the returns process and your shipping charges will not be refunded.

MORE INFORMATION

At present we offer payment solutions through AFTERPAY with a minimum order of $50 (maximum order of $2000).

If you have questions about our shipping costs or any shipping issues, please contact me at michelle@inspiremeonline.co.nz

HOW TO RETURN A PRODUCT

If your order arrives and you decide that it’s ‘not you’, we're happy to exchange it for another product of the same value (please bear in mind that additional shipping charges will apply). If you would like to return a product please email me at michelle@inspiremeonline.co.nz to arrange this. Please make sure you have your order details handy.

IF WE’VE SENT YOU A FAULTY PRODUCT

We apologise if you have received a product that is faulty, and while we do our best to ensure that all products we sell are in good condition when they leave us, there is always a risk that we’ll miss something and we sincerely regret any inconvenience this causes. You are welcome to an exchange or refund and we ask that you email me at michelle@inspiremeonline.co.nz as soon as possible, and ideally within 7 days of receiving the order. Please make sure you have your order details handy.

IF WE’VE SENT YOU THE WRONG PRODUCT

We apologise if we’ve sent you the wrong product, and sincerely regret any inconvenience this may cause. Please email me at michelle@inspiremeonline.co.nz and we'll send the item you originally ordered and arrange for pick-up of the incorrect item we sent at the same time.

DAMAGED PRODUCT

If you suspect your product has been damaged during delivery please keep all original packaging as our courier will collect the entire package, and will need to inspect it. Please email me at michelle@inspiremeonline.co.nz as soon as possible, and ideally within 7 days of receiving the order, and we'll make arrangements with the courier to collect. We will endeavour to send you a replacement as soon as possible.

OUT OF STOCK ITEMS

We're a small business, and while we do our best to ensure that our stock levels are correct, we sometimes find that the system says we have more of something than we actually do. If the product you ordered is not available we'll contact you by phone or text in the first instance, and via email if we don't get a response within two days, and give you the opportunity to choose from the following…

  • Refund
  • Wait for us to get one for you
  • Choose another item

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